Order Status
Track Your Order
Want to know where your order is? Here's how to track it:
Option 1: Check Your Email
Once your order has shipped, you'll receive a shipping confirmation email with a tracking number and a direct link to track your package.
Option 2: Log Into Your Account
If you created an account at checkout, log in and visit My Orders to see real-time status updates for all your orders.
Option 3: Contact Us
If you can't find your tracking information, we're happy to help. Reach out to us at:
- Email: support@velour.com
Please include your order number in your message so we can assist you quickly.
Shipping Timeframes
Standard shipping takes 5–7 business days within the United States. Orders are processed within 1–2 business days before shipping.